Privacy Policy for FashionKaam.com

Effective Date: 05-11-2025
Last Updated: 05-11-2025

1. Introduction

Welcome to FashionKaam.com (the “Site”, “we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, transfer and store your personal data when you use our Site or interact with our services.

By accessing or using our Site, you accept the practices described in this Policy. If you do not agree with this Policy, please do not use the Site.

2. Scope

This Policy applies to all personal data processed by us in connection with your access to or use of the Site — whether collected directly from you or from other sources.

• It covers data processed in India and also data processed outside India if such processing is in connection with offering goods or services to individuals in India. (consistent with the DPDP Act’s extra-territorial reach) 

• It also aligns with the IT Act and the accompanying Rules regarding “sensitive personal data or information” (SPDI) and “reasonable security practices”. 

3. What kinds of data we collect

We may collect and process the following categories of personal data:

• Identity & contact data: such as your name, email address, postal address, phone number.

• Account & transaction data: if you create an account, purchase or interact with us (e.g., payment details, order history).

• Technical & usage data: IP address, browser type, device identifiers, pages visited, time spent.

• Demographic data: age, gender, interests (if voluntarily provided).

• Other information: any information you provide when you communicate with us (for support, feedback, enquiries).

• (If applicable) Sensitive data: In certain jurisdictions this may include special categories of data (health, biometric, financial etc). We will only collect sensitive data if you provide it voluntarily, and only for the purposes set out below.

4. How we collect your data

We collect data:

• When you register or create an account on the Site.

• When you place an order, make a payment, or participate in promotions/competitions.

• When you browse the Site (automatically via cookies and similar technologies).

• When you contact us (via email, chat, telephone).

• From third-party sources where permitted (e.g., service providers, publicly available sources) — we will inform you where we do so.

5. How we use your data (Purposes)

We process personal data for the following purposes:

• To provide you with our services, fulfil orders and manage your account.

• To communicate with you (e.g., order confirmations, customer service, updates, marketing where you have consented).

• To personalise your experience on the Site (recommendations, content).

• To analyse, measure and improve our services, website performance, user behaviour and marketing effectiveness.

• To comply with legal or regulatory obligations (e.g., tax, audits, investigations).

• To detect and prevent fraud, unauthorised access or misuse of our services.

Processing is based on your consent, or is necessary for performing a contract with you, or for our legitimate interests, or to comply with legal obligations — depending on the specific case.

6. Legal basis & your rights

• Under the DPDP Act framework, we will collect and process your digital personal data only with your free, specific, informed, unconditional and unambiguous consent (unless another lawful basis applies).

• You have rights in relation to your personal data, including the right to:

  • access your personal data

  • correct or update it

  • request deletion/erasure (where permitted)

  • withdraw consent

  • restrict or object to certain processing

  • lodge a grievance or complaint with us (see Section 11)

• Please note that withdrawing consent may affect our ability to provide you certain services.

7. Data retention

We will retain your personal data only for as long as necessary for the purposes set out above or as required by law. When your data is no longer required, we will securely delete or anonymise it.

8. Disclosure of your data

We may share your personal data:

• With our group companies or affiliates (for internal administrative purposes).

• With service providers, contractors, fulfilment partners, payment processors, IT providers — who act as our processors and are bound by confidentiality obligations.

• With government or regulatory authorities, courts or law enforcement agencies where required.

• In connection with a merger, acquisition or reorganisation — provided the receiving party agrees to comply with the terms of this Policy.

We do not sell your personal data to third parties for their direct marketing without your explicit consent.

9. Cross-border transfers

If we transfer your personal data outside India (for instance to our service providers), we will ensure appropriate safeguards are in place (such as contractual clauses, encryption, compliance with applicable standards).
Under the DPDP Act regime, cross-border transfers may be subject to additional government-specified conditions or prohibitions.

10. Cookies & tracking technologies

We use cookies and similar technologies to:

• enable the functionality of the Site

• improve user experience

• perform analytics and advertising (where you have provided consent)
  You can manage or disable cookies via your browser settings, but please note disabling may affect Site functionality.

11. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.
We review our security practices regularly. Under the IT Act / SPDI Rules, those who handle sensitive personal data must implement “reasonable security practices”. 

In the event of a data breach that threatens personal data, we will follow applicable legal obligations, notify affected individuals (if required) and relevant authorities.

12. Children’s data

Our Site is not directed at children under the age of [insert age, e.g., 18]. If you are under [insert age], please do not use the Site or provide personal data.
If we discover we have collected data of a child without verifiable parental/guardian consent, we will take steps to delete it.
Under the DPDP Act, processing of children’s data may require verifiable consent and may be subject to further restrictions.

13. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will publish the revised version on the Site and indicate the date of last update. We encourage you to review this Policy periodically. Your continued use of the Site after changes indicates your acceptance of the revised Policy.

14. Grievance / Contact Us

If you have any questions, complaints or requests relating to your personal data or this Policy, please contact us at:
Email:info@fashionkaam.com / support@vestiverse.in
Address: Vestiverse Private Limited, Thane. India.
We will endeavour to respond to your queries or requests within a reasonable time.

15. Jurisdiction & Governing Law

This Policy is governed by the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, India